Returns & Exchanges
At Evergreen, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a full refund. We strive to make the process as seamless as possible to ensure your living space remains a sanctuary.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.