Returns & Exchanges

At Evergreen, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a full refund. We strive to make the process as seamless as possible to ensure your living space remains a sanctuary.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

  • 3.
    Affix Shipping Label

    Print the prepaid shipping label provided via email and securely attach it to the outside of your box.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once our warehouse inspects the return, your refund will be processed within 5-7 business days.